Frequently Asked Questions
Everything you need to know about your Hobibear experience.
How do I determine the right size for my Hobibear shoes?
We provide a detailed size chart on every product page. We recommend measuring your foot length from heel to toe and comparing it to our guide for the most accurate fit.
What is your shipping policy and estimated delivery time?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, and delivery usually takes between 7 to 15 business days depending on your location.
Can I return or exchange my purchase if it doesn't fit?
Yes, we accept returns and exchanges within 30 days of delivery. Items must be in their original, unworn condition with all packaging intact.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
How can I track my order once it has shipped?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Are Hobibear shoes suitable for wide feet?
Many of our designs feature a wide toe box specifically engineered for comfort and natural foot movement, making them an excellent choice for individuals with wider feet.